11-12-2020, 12:29 PM
Code of Conduct
The purchaser of the ticket makes a commitment not only to respect the social distancing needs of others, but also to avoid acting in any way that might risk the health of fellow spectators and staff working at the ground.
It is emphasised that supporters must not attend if any symptoms are present to self or anybody else in their bubble and we reserve the right to refuse admission if any symptoms including high temperature are displayed.
You are kindly requested to follow our Spectators’ Code of Conduct as detailed below:
• At all times and in all areas of the ground, please observe social distancing and avoid close contact with others who are not in your social or support bubble.
• Masks must always be worn.
• No bags will be allowed into the stadium as there as will be no bag searching stations to avoid congestion.
• Please do not throw the ball back onto the field of play, please pass to one of the stewards as the COVID 19 Protocol states all balls must be cleaned and then returned to the field of play.
• Please arrive at the ground in good time to go through all necessary entry procedures. You will be given a 20-minute time slot for entry into the stadium this is to assist with social distancing and flow.
• Anyone over the age of 12 must wear a face covering when approaching the ground, on entering through the turnstiles and at all times within the stadium.
• Re-admission into the ground is not permitted.
• Make sure in advance that you know where your entry point is, and if an entry time is specified on your ticket please be there on time.
• Be aware that your temperature will be taken as a condition of entry. Entry will not be permitted if a high temperature is displayed.
• If you need to access any of the ground’s amenities, such as toilets, concessions etc. check to see if any of them are not in use and plan, accordingly, wear your mask.
• Remain in your seat or viewing position at all times where possible.
• If you do need to leave your viewing position, wait for a time when the gangway is clear and always follow the signs indicating which way to go where a one-way route is in operation, wear your mask.
• In seated areas if seeking to pass another spectator on the same row in order to access or leave a seat use the ‘brush past’ method. A spectator should turn their back as they pass, to avoid close face to face contact, wear your mask.
• Maintain good hygiene - use the hand sanitisers provided and avoid touching your face or mask.
• Please observe respiratory etiquette - always cover your mouth if needing to cough or sneeze.
• Avoid hugs, high fives and any close contact with people who are not within your social or support bubble.
• If you are attending with other members of your social or support bubble, make sure they have read and understood all of the guidelines.
• No vaping
• Please be aware tickets are only available for purchase in advance online. Under no circumstances will you be allowed to purchase a ticket at the ground on match days.
Track and trace
Official NHS QR poster will be displayed at all entry points and within the ground.
The NHS COVID-19 app has a feature that allows you to quickly and easily ‘check in’ to the venue by scanning the code. The information stays on your phone. In England, if you choose to ‘check in’ using the official NHS QR code to provide your contact details, you will not be asked by the club to provide them. If there is an outbreak associated with a venue, a message will be sent to your app with the necessary public health advice.
The purchaser of the ticket makes a commitment not only to respect the social distancing needs of others, but also to avoid acting in any way that might risk the health of fellow spectators and staff working at the ground.
It is emphasised that supporters must not attend if any symptoms are present to self or anybody else in their bubble and we reserve the right to refuse admission if any symptoms including high temperature are displayed.
You are kindly requested to follow our Spectators’ Code of Conduct as detailed below:
• At all times and in all areas of the ground, please observe social distancing and avoid close contact with others who are not in your social or support bubble.
• Masks must always be worn.
• No bags will be allowed into the stadium as there as will be no bag searching stations to avoid congestion.
• Please do not throw the ball back onto the field of play, please pass to one of the stewards as the COVID 19 Protocol states all balls must be cleaned and then returned to the field of play.
• Please arrive at the ground in good time to go through all necessary entry procedures. You will be given a 20-minute time slot for entry into the stadium this is to assist with social distancing and flow.
• Anyone over the age of 12 must wear a face covering when approaching the ground, on entering through the turnstiles and at all times within the stadium.
• Re-admission into the ground is not permitted.
• Make sure in advance that you know where your entry point is, and if an entry time is specified on your ticket please be there on time.
• Be aware that your temperature will be taken as a condition of entry. Entry will not be permitted if a high temperature is displayed.
• If you need to access any of the ground’s amenities, such as toilets, concessions etc. check to see if any of them are not in use and plan, accordingly, wear your mask.
• Remain in your seat or viewing position at all times where possible.
• If you do need to leave your viewing position, wait for a time when the gangway is clear and always follow the signs indicating which way to go where a one-way route is in operation, wear your mask.
• In seated areas if seeking to pass another spectator on the same row in order to access or leave a seat use the ‘brush past’ method. A spectator should turn their back as they pass, to avoid close face to face contact, wear your mask.
• Maintain good hygiene - use the hand sanitisers provided and avoid touching your face or mask.
• Please observe respiratory etiquette - always cover your mouth if needing to cough or sneeze.
• Avoid hugs, high fives and any close contact with people who are not within your social or support bubble.
• If you are attending with other members of your social or support bubble, make sure they have read and understood all of the guidelines.
• No vaping
• Please be aware tickets are only available for purchase in advance online. Under no circumstances will you be allowed to purchase a ticket at the ground on match days.
Track and trace
Official NHS QR poster will be displayed at all entry points and within the ground.
The NHS COVID-19 app has a feature that allows you to quickly and easily ‘check in’ to the venue by scanning the code. The information stays on your phone. In England, if you choose to ‘check in’ using the official NHS QR code to provide your contact details, you will not be asked by the club to provide them. If there is an outbreak associated with a venue, a message will be sent to your app with the necessary public health advice.